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Can not connect to pop3 from remote pc Last Post 31 Jan 2008 03:19 PM by Steve Topilnycky. 9 Replies. | Sort: |
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websam
New Member
Posts:4
 | | 30 Jan 2008 03:20 PM |
| Hi there, When i access my pop3 account from the local network i have no problems, but trying to access it from a remote pc on another network i get an error telling me that i can't connect to the pop3 account. Do i have to do any spicific settings to get this to work ? I have port 25, 80, 110 open in my firewall. /Websam | | | |
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Steve Topilnycky
Forum Administrator
Veteran Member
Posts:1278
| | 31 Jan 2008 01:07 AM |
| What do you have set in your email client for the pop server? is it a FQDN, or an "private" IP address? | | - - - - - - -
Regards,
Steve Topilnycky
Top Cat Computing
http://www.topcatcomputing.com/ | |
| Martin
New Member
Posts:1
| | 31 Jan 2008 02:48 AM |
| Hi There,
I have two accounts on this forum but it's still me writing ;o)
The pop3 server setting on the client is set to mail.mydomain.dk so i don't understand why it is not working ?
/Websam | | | |
| Steve Topilnycky
Forum Administrator
Veteran Member
Posts:1278
| | 31 Jan 2008 03:27 AM |
| I just attempted to telnet into your domain, on port 110. Check your firewall and router to ensure that the port is open and being directed to the correct internal IP address.
If your server is not on the same IP address then what you use to post to this forum, then try using telnet from outside your lan to see if you can access the server. There is a document in the download library that explains how to use telnet to test your connection. | | - - - - - - -
Regards,
Steve Topilnycky
Top Cat Computing
http://www.topcatcomputing.com/ | |
| websam
New Member
Posts:4
| | 31 Jan 2008 10:32 AM |
| Hi again,
I made an online test of my router and port 25, 80, 110 is open so i don't think it is there the problem is.
I also double checked the internal ip address and that one is also correct. | | | | |
| websam
New Member
Posts:4
| | 31 Jan 2008 10:42 AM |
| And the result of the scan is as follows :
25 (SMTP Mail Server Port)
This port is not being blocked and there is a program accepting connections on this port.
80 (HTTP)
If this computer is not supposed to be acting as a web server you should not have this port open.
Open and Unsecure!
110 (POP3 Mail Server Port)
This port is not being blocked and there is a program accepting connections on this port.
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| Steve Topilnycky
Forum Administrator
Veteran Member
Posts:1278
| | 31 Jan 2008 11:02 AM |
| Please send me a Private Message (click the message icon under my name) with your WAN side IP address and your domain name. As a Administrator/Moderation, I can see the IP address you are posting from, and my efforts to make a Telnet connection have failed. I understand you do not want this info posted publicly, but at least via a private message, I can see what I get when I attempt to connect. I might be able to figure out the issue. | | - - - - - - -
Regards,
Steve Topilnycky
Top Cat Computing
http://www.topcatcomputing.com/ | |
| Steve Topilnycky
Forum Administrator
Veteran Member
Posts:1278
| | 31 Jan 2008 12:42 PM |
| Okay, thanks for the private message. 1. I can access your SMTP and POP3 via telnet. In your look under Pop3 look for user ArGoStuff.com and password secrete. I used your FQDN (Fully Qualified Domain Name) mail.xxxx.xx to test via SMTP & POP3. So this leads me to believe that this may be a client setup issue. Remember to specify mail.xxxx.xx for both the SMTP & POP3 servers. User account should be user@mydomain.com format. Make sure you use SMTP authentication. If you can access the POP3 account from inside your network, then I will rule out that you do not have Pop3 access disabled in the user profile. Side notes: You need to set your servers Host name to a FQDN, if not some mail servers will not accept mail from you. Also I suggest setting a SPF record in your DNS. I uses the tools at DNS Stuff http://www.dnsstuff.com/ to check our site, the two biggies are the two mentioned above/ Let me know how you make out. | | - - - - - - -
Regards,
Steve Topilnycky
Top Cat Computing
http://www.topcatcomputing.com/ | |
| websam
New Member
Posts:4
| | 31 Jan 2008 01:08 PM |
| 1. I could see that you did some test in the log file.
2. I have mail.xxxx.xxxx set for the pop3 account but not for the smpt, there i'm using the smtp server from my ISP. But why do you mean that i also should my own mail.xxxx.xxxx for smtp ?
3. No i don't have pop3 disabled for the users.
4. Where do i set my servers Host name to my mail.xxxx.xxxx ?
5. What is SPF and where do i set this ? | | | | |
| Steve Topilnycky
Forum Administrator
Veteran Member
Posts:1278
| | 31 Jan 2008 03:19 PM |
| 1. Good.. so we know it works.
2. By using mail.xxx.xxxx for SMTP your mail server will relay the mail not your ISP mail server. You can configure the mail sever to use the Smart Server option in which your mail server would relay your messages via your ISP's mail server.
3. Then it has be be with a client setup. If you want to create a temp account for me steveT@ your domain and PM me with the account info and password, I can see if I can configure my OE to connect to your server.
4. Go to Options -> General Options and type it in the Local Host field. It has to be a FQDN. On my server I use .topcatcomputing.com. The is the name of the server for which I have ArGo running on, usually (in my case) Destiny or Columbia. So my local host field says destiny.topcatcomputing.com. It should also be something, that if you did a reverse lookup on it, you get a pointer back. My Reverse lookup of the above comes out to be:
PTR record: ip216-179-41-27.cust.bestweb.net You could just use the top level domain for this setting, xxxxxx.xxx (example: topcatcomputing.com) 5. SPF is set at your DNS server. You can learn more about SPF at this site: http://www.openspf.org/ | | - - - - - - -
Regards,
Steve Topilnycky
Top Cat Computing
http://www.topcatcomputing.com/ | |
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|  | | Mail Server v1.0.8.3 |
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| ArGoSoft Mail Server v1.0.8.1 | -
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| ArGoSoft Mail Server .NET v1.0.7.9 |
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