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Forums > General Discussion Forums > ArGoSoft Mail Server .NET Edition

Webmail 404 & others

Last Post 19 May 2008 10:06 PM by Steve Topilnycky. 8 Replies.

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Hany Mustapha User is Offline

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17 May 2008 04:26 PM
Hi Guys Mail Server Pro user for many many years, upgraded to Mail Server .Net 1.0.4.8 earlier today.Mail Server itself is fine... but webmail is causing serious mayhem! Pointing a browser to the /webmail vDirectory, I get a 404 error - file not found. I've done the set ASP.net to 2.0.50727 thing and made sure that anonymous access is allowed... and if I go to the root, I get "Under Construction" which tells me that the web server is working happily. Why, then, the 404 error? Another question: What's the URL now for the server admin? It used to be /admin - now...? Also one other little question, I read elsewhere on this forum that you could freeze the live log? How? 404 error is top priority - I'm gonna get real grief from clients and family if this isn't sorted on Monday! All the best Hany

Steve Topilnycky User is Offline

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17 May 2008 05:33 PM
It sounds like you do not have a default document set in IIS. if you point your browser to /webmail/default.aspx, does the log on screen load? If so, add default.aspx to the default documents for that virtual directory in IIS. For admin, go to your user properties and select the Web Interface Tab. From there you can specify is the user is a Server Admin or a Domain Group Admin. With the appropriate box check, when that user logs into the web interface there will be an admin link on top of the page.

- - - - - - - Regards, Steve Topilnycky Top Cat Computing http://www.topcatcomputing.com/

Hany Mustapha User is Offline

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17 May 2008 05:55 PM
OK - thanks on the admin thing... but unfortunately I do have the default document set as default.aspx. Browsing directly to http://webmail.theonlineworld.net/w...fault.aspx equally brings up a 404. The file definately exists in the webmail folder. I've also checked the IIS log and it doesn't shed any light on it - it just shows that a 404 was returned for either the root or the default.aspx specifically. I suspect that the 404 is more about the web.config rather than the default.aspx? Even though the web.config is happily here in the webmail folder. Hany

Steve Topilnycky User is Offline

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17 May 2008 06:06 PM
In IIS do you have it set to use .NET 2.x? What permissions do you have set on the folder, You need the Network Services account to have access to this (at least on WIndows 2003).

- - - - - - - Regards, Steve Topilnycky Top Cat Computing http://www.topcatcomputing.com/

Hany Mustapha User is Offline

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17 May 2008 06:19 PM
Hi Steve Website (ie root server) and webmail vDir is set to ASP.net 2.0.50727 Network Service has Full Control (reset all downstream permissions to this just to make sure) H

Steve Topilnycky User is Offline

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17 May 2008 11:29 PM
Do you have iusr_{ComputerName} set in the permissions, how about the root folder? Have you looked at http://www.argosoft.com/RootPages/M...oting.aspx I tried your URL, it still seems like you do not have a default document set in the IIS options. What OS are you using?

- - - - - - - Regards, Steve Topilnycky Top Cat Computing http://www.topcatcomputing.com/

Hany Mustapha User is Offline

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Posts:4

18 May 2008 06:28 AM
I definately do have a default document set... but even if you call the default.aspx explicitely, there's still a 404... We're on Win2K3 SP2 Standard. I do realise that every thime I answer, I'm saying "nope - nothing's wrong with the config, but there's something wrong with the config"! so I do appreciate that this is difficult to troubleshoot... my apologies and gratitude!

Hany Mustapha User is Offline

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19 May 2008 05:28 PM
Okey dokey, folks - all sorted...with the kind assistance of Argosoft's Archie. "Reinstalled asp.net" by: cd \%windir%\microsoft.net\framework\v2.0.50727 aspnet_regiis -r aspnet_regiis -i Then go into Web Service Extensions (bottom node in IIS), and make sure that ASP.net v2.0.50727 is allowed. Hallelujah! :-)

Steve Topilnycky User is Offline

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19 May 2008 10:06 PM
Thanks for sharing the fix to your situation. I'm sure it will be helpful for others.

- - - - - - - Regards, Steve Topilnycky Top Cat Computing http://www.topcatcomputing.com/

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