1. After install for the first time of the new web interface (starting with 1.0.5.1) a configuration wizard will appear when you first run the web interface. Did this wizard appear?
2. Did you enable Remoting in the Service Options? This is used by the web interface to communitcate with the Mail Server.
3 Is the Mail Server & Web Interface on the same machine, or different machines?

1. This was an upgrade not a 'first time' install. Everything was working correctly previously. The wizard is not available on upgrades.
2. No change with or without Remoting checked. Also, I do not have the SMTP service running on the Win2K server - but this was not a factor previously.
3. The mail server and web interface/iis are running on the same machine.

Thanks for any tips to resolve this.

Shawn Tomovick

Shawn,

Are the Mail Server & Web Interface the same version? If you have the latest, they both should be 1.0.5.2.

SMTP service for MS is not needed, Mail Server will handle that function.

I have confirmed that both the Mail Server + Web Interface are bothing 1.0.5.2

I have confirmed that both the Mail Server + Web Interface are both 1.0.5.2

Does the ArGo log show anything?

I too ran into this issue and could never get it resolved using the Argosoft mail server.  It seems that there is some type of problem with routing mail from the web mail to the SMTP portion of the server.  I had to modify an XML file on the server ( SMTPdefault.xml or something like that ) to point at my secondary SMTP server.  I also had to disable SMTP authentication to send mail because it never authenticated correctly.  To avoid becoming an open relay on that port, I moved the SMTP port to something else and also told my secondary SMTP server to only accept connections from the IP address my Web mail is on.  It's a cheap work around, but it worked.  If you come up with a fix for this, please post.

By default, remoting service is disabled. You need to enable it before Argo will accept connections from the web interface.

Had same problem hear is what Archie wrote back:

You have to use proper SMTP mail server, go to the root of your web mail
folder (webmail), find App_Data and then SmtpServerList.xml (I think, it is
the name, you will find it), open it using notepad, and change localhost to
whatever address you want to use for your SMTP server.

Have also problems sending Mail from Webmail. I tried the above hint by modifying the SmppServerList.xml but without success. I get the message "Error sending mail: 554 Authentication failed". I have enabled authentication and the xml looks as follows:



_Default
mail.3sweb.net
25
True




There is just True for Authentication, but where are the credentials?

Do you have remoting enabled in the ArGo under Services. With that you also need to set a remoting password.

This, of course, is set and enabled. Otherwise I would'nt be able to log into Webmail. Webmail works but sending a mail is refused with the above error message.

I have set up the SmtpServerList with the proper Domain and set Authenticate to True. This cannot work because you cannot set up the neccessary credentials. So I tried to trust the hocal machine and set Authenticate to false. This works. So probably if you have separate machines to serve the Webmail you simply have to trust this machine and set Authenticate to false.

Actually, No. I have the Mail Server on one machine and the Web Server on another and they are not trusted.

For the SmtpServerList I have this:




_Default
192.168.1.169
25
True



and the PgmSettings.xml I have this:


tcp://192.168.1.169:6060/RemoteAccess
aae4iou23yjkem
password-reset@mydomain.com


Instead of setting a domain name in the XML file, restore it to _Default and remove the trust and see if that works.

++++++++++++++++++++++++++++++
Hi, we might have the same problem, the setting in the

; SmtpServerList.xml (also for the SmtpServerList.Default.xml)
 
    _Default
    192.168.1.9
   25
    True
 ----
; PgmSettings.xml (also for the .Defaul.xml)

192.168.1.9:6060/RemoteAccess
    RemotingPassword  pwxxxxxx (why is this only 1 password and not the password of the subscriber ?)
    PwdRecoveryReturnEmail   dom-reg@satdsl.hu (this was a @Argosoft mailaccount. ..?)
-----

But still we cannot send webmail out.

Hope you can help us.
Thank you all.!!
Dirko

BTW; Should PgmSettings.xml  read the exact the same content as PgmSettings.Default.xml
And the SmtpServerList.xml the same as SmtpServerList.Default.xml???

..

Dirko,

You need to enable remoting in the ArGo options and set a password for this option, then the same password would be set on the web mail side. The purpose of the password is to allow the web interface to communicate with the Mail Server. Once they establish communications, then they can use the logged on users credentials to access their respective accounts.

The problem here was that the password in the PgmSettings.xml file had to be encrypted. Here is the resource to use if something similar happens again:

http://www.argosoft.com/RootPages/M...ncryption/

I just did not have a chance to put an external link to this page yet.

Archie

Steve, Archie.

Yes, that solved it.
We did put a non encrypted pass in the Pgm file, so we got the runtime error.
The first issue was with the :25 error, that was solved too..

Once again: thanks..
dirko
Hungary

You're welcome.