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Forums > General Discussion Forums > Error Code Discussion and DNS Issues

I/O error

Last Post 13 Feb 2007 01:10 PM by dskagcommunity. 10 Replies.

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dskagcommunity User is Offline

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Posts:11

16 Dec 2006 02:52 PM
hi all! I have a suspect problem with agsmail. I updated tonight from freeware to registered Mailserver Pro version. So i go sleep @ 5:30...after wakeing up @ 16:00 i saw the service is stopped since 8:00 O.o So i start it @ 16:00 again... At 18:30 ist stops again with I/O Error 32...O.o I found this forum with the stayalive tool and im happy to keep the server up for this night. I wrote an support mail to agrosoft too. Perhaps someone can help me too what the problem can be? Server is: DSKAG Austria Server P3 Series (1Ghz) 768MB Ram Win2k Server Raid and so on Freeware was absolutly stable! Thx guys and bye

Steve Topilnycky User is Offline

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16 Dec 2006 03:04 PM
Did you install over the top of the freeware version? If so, I suggest uninstalling Argo and doing a fresh install.

- - - - - - - Regards, Steve Topilnycky Top Cat Computing http://www.topcatcomputing.com/

dskagcommunity User is Offline

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Posts:11

16 Dec 2006 03:09 PM
I did a successfull uninstall of the freeware version (but with option that he dont kills the existent useraccounts) Restartet the server. Installed Mailserver Pro version. Type in the registration code. Changed very much options so the mailserver should work and restarted the server again. I done all how it stands on agrosoft Website for upgrading from freeware to pro version.

Robin -

Veteran Member

Posts:2289

16 Dec 2006 08:21 PM
Can you compare the windows event log and argo event log and paste the results of the time of the crash here... I would also now recommend doing an upgrade of your softwrae as is , basically reinstalling the software Then try downloading the argo stay alive service we have in teh download section as this will restart the service on event of a service stop Robin

dskagcommunity User is Offline

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Posts:11

17 Dec 2006 03:22 PM
17.12.2006 20:40:21 - ( 230) STAT 17.12.2006 20:40:21 - ( 230) +OK 51 119145 17.12.2006 20:40:21 - ( 230) LIST 17.12.2006 20:40:21 - ( 230) +OK 17.12.2006 20:40:21 - ( 230) . 17.12.2006 20:40:21 - ( 226) HELO CBL217-132-144-42.bb.netvision.net.il 17.12.2006 20:40:21 - ( 226) 250 Welcome, 217.132.144.42 [217.132.144.42], pleased to meet you 17.12.2006 20:40:21 - ( 230) UIDL 1 17.12.2006 20:40:21 - ( 230) +OK 1 1oi8jszjzyachpg4 17.12.2006 20:40:21 - ( 230) UIDL 17.12.2006 20:40:21 - ( 230) +OK 17.12.2006 20:40:21 - ( 230) . 17.12.2006 20:40:21 - ( 230) RETR 51 17.12.2006 20:40:21 - ( 230) +OK 1957 octets 17.12.2006 20:40:51 - Rebuilding the outbox database for mailbag _logs 17.12.2006 20:40:51 - SMTP server started. Listening on XXXXXXX 17.12.2006 20:40:51 - POP3 server started. Listening on XXXXXXX 17.12.2006 20:40:51 - IMAP service will not start, because it is not registered 17.12.2006 20:40:51 - IM service will not start, because it is not registered 17.12.2006 20:40:51 - Web server started. Listening on XXXXX 17.12.2006 20:40:51 - Using huge message scheme, Size=20 17.12.2006 20:40:51 - { 1} START POP3 Here you have the last stop from today, it stops without any ground. After 30 seconds it restarts with Argostayalave tool. But these 30 seconds and the lost connection while talking to another SMTP server is too much für our mailtraffic we get every day. And it stops every few hours, so we have summary a few minutes (around 5 mins) of downtime every day :/ I compared the eventlog of our server...yesterday with I/O Error he ment there is an error direct from the mailserver software: http://www.dskag.at/temp/Mailerror1.jpg Sry its in german... And today this one time he stops without any error eventlog writes an drwatson error for unknow application. http://www.dskag.at/temp/Mailerror2.jpg Sry in german too. When you need any translation let me now. sign

dskagcommunity User is Offline

New Member

Posts:11

17 Dec 2006 03:24 PM
oh and cos the reinstalling...i have to do this in a night while next day is Weekendday..cos its a productionsystem. so i have to wait until next weekend. But i dont know if this brings any solution cos i installed it point for point how argosoft written it on there Homepage for updating from freeware.

Robin -

Veteran Member

Posts:2289

17 Dec 2006 06:21 PM
A reinstall only takes 30 seconds and as long as all procedures are followed including stopping the service and unregistering it will be really simple,and this will really help us in trying too provide you support for this problem.. remember too stop the argostay alive service before doing the upgrade as this is a must before doing the upgrade.. Also remember to restart the service after the upgrade Robin

Marc Chabot User is Offline

New Member

Posts:65

19 Dec 2006 07:19 PM
i can generate i/o error at will with a copy and paste of the current log file, this is what i mean in the application section of the windows event viewer Event Type: Error Event Source: mlsrvnt.exe Event Category: None Event ID: 0 Date: 12/18/2006 Time: 7:21:51 PM User: N/A Computer: MAILSRV2003 Description: The description for Event ID ( 0 ) in Source ( mlsrvnt.exe ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: I/O error 32. this is why i only manually open the log file with notepad 24 hours later when AMS is writing inside a new log file...

Robin -

Veteran Member

Posts:2289

21 Dec 2006 03:17 AM
Did you reinstall the application?? Have you also made sure that your virus scan software is not scanning the temp file and the outbox file of argo, and that it is set up too allow full access to port 25 and 587? Robin

- -

New Member

Posts:1

13 Feb 2007 12:36 PM
did you ever discover how to correct this problem? I appear to be having the same issue.

dskagcommunity User is Offline

New Member

Posts:11

13 Feb 2007 01:10 PM
I syncronised every 5 minutes Mailaccounts, logfiles and Config. The Problem is When Easy2Sync read a logfile (for copying) while ArgoMailserver wants to write in it. I dont know why and the developer too i think! ^^ Easy2sync DONT Blocks the file while reading. But i deactiveded the 5 minutes syncronisation für the logfiles and backup it next day cos ArgoMailserver dont writes then into the old logfile. So i can lost the Logfile when Server dies @ 23:50 as example..but its better then crash of Application every 2 hours.

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