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Object reference not set to an instance of an object
Last Post 05 Apr 2009 03:47 AM by Steve Topilnycky. 1 Replies.
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Posts:58

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30 Mar 2009 01:52 PM  
I understand that the Webmail interface needs work but am curious if there is a known fix in the meantime for some things.  We are getting these errors quite often and users are getting restless.  Any help would be appreciated.

Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 3/30/2009 08:12:18
Event time (UTC): 3/30/2009 13:12:18
Event ID: bf8b197773764d3eba3b4e8a6e120254
Event sequence: 3246
Event occurrence: 62
Event detail code: 0
 
Application information:
    Application domain: /LM/W3SVC/1/ROOT/WebMail-1-128828089487990000
    Trust level: Full
    Application Virtual Path: /WebMail
    Application Path: C:\inetpub\wwwroot\WebMail\
    Machine name: MAIL-PC
 
Process information:
    Process ID: 5952
    Process name: w3wp.exe
    Account name: NT AUTHORITY\NETWORK SERVICE
 
Exception information:
    Exception type: NullReferenceException
    Exception message: Object reference not set to an instance of an object.
 
Request information:
    Request URL: http://mail.domainx.com/WebMail/Aut...fault.aspx
    Request path: /WebMail/Auth/Default.aspx
    User host address: 173.48.134.45
    User: user.x@domainx.com
    Is authenticated: True
    Authentication Type: Forms
    Thread account name: MAIL-PC\MAIL
 
Thread information:
    Thread ID: 11
    Thread account name: MAIL-PC\MAIL
    Is impersonating: False
    Stack trace:    at Auth_Default.FillFolderList() in c:\inetpub\wwwroot\WebMail\Auth\Default.aspx.cs:line 106
   at Auth_Default.Page_Load(Object sender, EventArgs e) in c:\inetpub\wwwroot\WebMail\Auth\Default.aspx.cs:line 62
   at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
   at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
   at System.Web.UI.Control.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Also:

Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 3/29/2009 21:19:57
Event time (UTC): 3/30/2009 02:19:57
Event ID: 09670fd49b074585ab8761932633a998
Event sequence: 2127
Event occurrence: 58
Event detail code: 0
 
Application information:
    Application domain: /LM/W3SVC/1/ROOT/WebMail-1-128828089487990000
    Trust level: Full
    Application Virtual Path: /WebMail
    Application Path: C:\inetpub\wwwroot\WebMail\
    Machine name: MAIL-PC
 
Process information:
    Process ID: 5952
    Process name: w3wp.exe
    Account name: NT AUTHORITY\NETWORK SERVICE
 
Exception information:
    Exception type: DirectoryNotFoundException
    Exception message: Could not find a part of the path 'C:\inetpub\wwwroot\WebMail\Auth\OutAtt\ttotjh45j2dnjq3ivclo1y55\'.
 
Request information:
    Request URL: http://mail.domainx.com/WebMail/Aut...wardUid=98
    Request path: /WebMail/Auth/Compose.aspx
    User host address: 66.229.200.87
    User: userx@domainx.com
    Is authenticated: True
    Authentication Type: Forms
    Thread account name: MAIL-PC\MAIL
 
Thread information:
    Thread ID: 10
    Thread account name: MAIL-PC\MAIL
    Is impersonating: False
    Stack trace:    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
   at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy)
   at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access)
   at Argosoft.Internet.MimeItem.SaveContentStream(String fileName)
   at Auth_Compose.AppendAllAttachments(MimeItem item) in c:\inetpub\wwwroot\WebMail\Auth\Compose.aspx.cs:line 219
   at Auth_Compose.AppendAllAttachments(MimeItem item) in c:\inetpub\wwwroot\WebMail\Auth\Compose.aspx.cs:line 210
   at Auth_Compose.FillForward(Int32 uid) in c:\inetpub\wwwroot\WebMail\Auth\Compose.aspx.cs:line 202
   at Auth_Compose.Page_Load(Object sender, EventArgs e) in c:\inetpub\wwwroot\WebMail\Auth\Compose.aspx.cs:line 60
   at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
   at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
   at System.Web.UI.Control.OnLoad(EventArgs e)
   at System.Web.UI.Control.LoadRecursive()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Additionally, there are numerous problems when forwarding and instant timeout errors.  This has been easily reproduced although it doesn't happen all the time, just a lot.  Many of our users use forward as much as many of us create a new email so it's becoming more of an issue than I hoped while awaiting a future Webmail version with a fix.  I've let Archie know about these, I believe, and I know he's busy and having to prioritize his work and appreciate that but thought I'd give a shot at seing if someone had a bandaid or workaround fix in the meantime.

Kindest Regards,
Jim

Steve TopilnyckyUser is Offline
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05 Apr 2009 03:47 AM  
Jim,

Is there a way to increase the time out? I think that may be causing the issue (just a guess).
- - - - - - -
Regards,
Steve Topilnycky
Top Cat Computing
http://www.topcatcomputing.com/
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