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ArGoStuff User to User Support Forums
50x Error: Bad Data.
Last Post 09 Sep 2009 11:30 PM by Shadow D. Wolf. 6 Replies.
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Shadow D. WolfUser is Offline
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Posts:8

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29 Jul 2009 12:56 AM  

I have one user encountering this error whenever he tries to send mail though my server.  No other users appear to be affected yet.

I recently updated from 1.0.4 to 1.0.7, but I can't imagine that's what's causing this.  I've already run everything under Utilities, restarted the mail server, and even deleted and recreated the user's account.  Any suggestions?

System Info:
Mail Server .NET 1.0.7.0
Windows Server 2003 SP2 x86

Server Log:

[SMT2 000000 29-07-09 00:17:58] 235 Authentication successful
[SMT2 000000 29-07-09 00:17:59] User [[user]] has been authenticated
[SMT2 000000 29-07-09 00:17:59] MAIL FROM: [[user]]
[SMT2 000000 29-07-09 00:17:59] Skipping domain validation - trusted connection
[SMT2 000000 29-07-09 00:17:59] 250 Sender [[user]] OK...
[SMT2 000000 29-07-09 00:17:59] RCPT TO: [[recipient]]
[SMT2 000000 29-07-09 00:17:59] 250 Recipient "[[recipient]]" OK...
[SMT2 000000 29-07-09 00:17:59] DATA
[SMT2 000000 29-07-09 00:18:00] Does not appear to contain local recipients. Skipping preprocessing
[SMT2 000000 29-07-09 00:18:00] 354 Enter mail, end with "." on a line by itself
[SMT2 000000 29-07-09 00:18:00] Received 15863 bytes
[SMT2 000000 29-07-09 00:18:01] Calling ClamAV
[SMT2 000000 29-07-09 00:18:02] No viruses found
[SMT2 000000 29-07-09 00:18:02] 501 Error: Bad Data.

Steve TopilnyckyUser is Offline
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29 Jul 2009 08:20 AM  
It looks like your using the ClamAV. If you disable the ClamAV, does the error still occur?
- - - - - - -
Regards,
Steve Topilnycky
Top Cat Computing
http://www.topcatcomputing.com/
Shadow D. WolfUser is Offline
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30 Jul 2009 12:04 AM  
I've tried disabling ClamAV, but it's had no effect.

I should also note that this user encounters the same problem when he tries to send mail using the webclient. This user has another account on my server (different domain) that is still working normally, so I think we can rule out anything client-side, as he uses the same client (Windows Live Mail) for both. No other accounts are experiencing this issue.
Steve TopilnyckyUser is Offline
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01 Aug 2009 01:43 AM  
This is intersting. Are you using any other add-on's, Like Paranoid, eWall, Mail Filter to name a few?
- - - - - - -
Regards,
Steve Topilnycky
Top Cat Computing
http://www.topcatcomputing.com/
Shadow D. WolfUser is Offline
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01 Aug 2009 02:11 AM  
I don't have any other add-ons installed.

I've discovered something else, though. It seems that if this user sends mail to a local address (one that's hosted on this server and, thus, doesn't need to be relayed), the mail will go through just fine.

I'm continuing to monitor my logs, and so far, no other users are experiencing this problem (yet). *knocks on wood*
Steve TopilnyckyUser is Offline
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01 Aug 2009 08:20 PM  
I have checked my logs and have not come across this error.
- - - - - - -
Regards,
Steve Topilnycky
Top Cat Computing
http://www.topcatcomputing.com/
Shadow D. WolfUser is Offline
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09 Sep 2009 11:30 PM  
Having been in touch with the developer, we finally narrowed the issue down to a malformed DomainKeys entry in the server- apparently it wasn't copy/pasted correctly. The issue is now resolved.
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