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Forums > General Discussion Forums > ArGoSoft Mail Server .NET Edition

POP and SMTP not responding

Last Post 05 Aug 2009 07:19 PM by James Wood. 0 Replies.

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05 Aug 2009 07:19 PM
Any help or suggestions are welcomed... We purchased the registered version of Mail Server .NET last Friday 7/31. We have been having issues at least daily, often two or three times a day - where the mail server stops responding to POP or SMTP requests. We run this software on a Windows Server 2003 Web Edition server running SQL Server Express that we access exclusively using Remote Desktop. The Mail Server will work perfectly for many hours and then stop responsing to POP or SMTP (no response on port 25 or 110) while other services on this server, including IIS server http and https continue to work fine. As soon as we log in to the console on this server it will once again begin accepting connections on port 25 and 110, even without starting the ArgoMail interface or taking any other action. I note the the mail server is running as a service using the system account as is the default - so I'm not sure why being logged in would make any difference. Here is an example of the issue from the logs, in this example the system was unavailable between 18:08:12 and 18:49:41 at which time we logging on to the local console: [POP3 002112 05-08-09 18:08:11] Received POP3 connection from 75.195.122.22 [POP3 002112 05-08-09 18:08:11] Number of current POP3 connections: 1 [POP3 002112 05-08-09 18:08:11] +OK ArGoSoft Mail Server POP3 Module v.1.0.7.0 at Wed, 05 Aug 2009 22:08:11 GMT [POP3 002112 05-08-09 18:08:11] AUTH [POP3 002112 05-08-09 18:08:11] -ERR Unknown command [POP3 002112 05-08-09 18:08:11] USER karen.brace [POP3 002112 05-08-09 18:08:11] +OK Send password... [POP3 002112 05-08-09 18:08:11] PASS XXXXXXXX [POP3 002112 05-08-09 18:08:11] +OK Mailbox ready [POP3 002112 05-08-09 18:08:11] User karen.brace has been logged in. Mailbox contains 62 messages [POP3 002112 05-08-09 18:08:12] STAT [POP3 002112 05-08-09 18:08:12] +OK 62 2898943 [POP3 002112 05-08-09 18:08:12] UIDL [POP3 002112 05-08-09 18:08:12] +OK [POP3 002112 05-08-09 18:08:12] Sending a line of 2283 bytes [POP3 002112 05-08-09 18:08:12] . [POP3 002112 05-08-09 18:08:12] LIST [POP3 002112 05-08-09 18:08:12] +OK [POP3 002112 05-08-09 18:08:12] Sending a line of 602 bytes [POP3 002112 05-08-09 18:08:12] . [POP3 002112 05-08-09 18:08:12] QUIT [POP3 002112 05-08-09 18:08:12] +OK Goodbye [POP3 002112 05-08-09 18:08:12] POP3 Connection with 75.195.122.22 ended [POP3 002112 05-08-09 18:08:12] Number of current POP3 connections: 0 [SYST XXXXXX 05-08-09 18:15:21] Checking smtp connections. Currently active 0 [SYST XXXXXX 05-08-09 18:15:21] Checking pop3 connections. Currently active 0 [SYST XXXXXX 05-08-09 18:45:21] Checking smtp connections. Currently active 0 [SYST XXXXXX 05-08-09 18:45:21] Checking pop3 connections. Currently active 0 [POP3 002113 05-08-09 18:49:41] Received POP3 connection from 12.184.38.2 [POP3 002113 05-08-09 18:49:41] Number of current POP3 connections: 1 [POP3 002113 05-08-09 18:49:41] +OK ArGoSoft Mail Server POP3 Module v.1.0.7.0 at Wed, 05 Aug 2009 22:49:41 GMT [POP3 002113 05-08-09 18:49:41] USER support.us1 [POP3 002113 05-08-09 18:49:41] +OK Send password... [POP3 002113 05-08-09 18:49:41] PASS XXXXXXXX [POP3 002113 05-08-09 18:49:41] +OK Mailbox ready [POP3 002113 05-08-09 18:49:41] User support.us1 has been logged in. Mailbox contains 0 messages [POP3 002113 05-08-09 18:49:41] STAT [POP3 002113 05-08-09 18:49:41] +OK 0 0 [POP3 002113 05-08-09 18:49:41] QUIT [POP3 002113 05-08-09 18:49:41] +OK Goodbye [POP3 002113 05-08-09 18:49:41] POP3 Connection with 12.184.38.2 ended [POP3 002113 05-08-09 18:49:41] Number of current POP3 connections: 0

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