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mail server not working

Last Post 18 Dec 2009 08:50 AM by Steve Topilnycky. 12 Replies.

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turbowrx03 User is Offline

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04 Dec 2009 09:51 AM
I'm kinda new to this but i thought i set everything up right, apparently not though. I currently have email hosting with godaddy, but i want to host it myself. I set up the DNS servers on the Mail Server .Net program to my local DNS addresses (should it be my server IP address instead?) and i set up the domain as website.com (should it be mail.website.com?) and then finally in godaddy i changed the MX record to mail.website.com and i changed the mail A host record to my server IP. What am i missing? Neither mail server works now lol, what have i done wrong? Thanks in advance for the help.

turbowrx03 User is Offline

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07 Dec 2009 10:06 AM
Any help at all?

Steve Topilnycky User is Offline

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07 Dec 2009 12:55 PM
Are you using a WAN Side IP address or Internal IP address? Is there a firewall present? if so you need to open up the ports. Does your router use port forwarding? Is so, then you need to direct your wan side traffic to the appropriate internal IP address for the appropriate ports. Is your IP address Static or Dynamic?

- - - - - - - Regards, Steve Topilnycky Top Cat Computing http://www.topcatcomputing.com/

turbowrx03 User is Offline

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07 Dec 2009 03:09 PM
IP is static. Firewall is present with ports open. But now disabled at the moment. No port forwarding. Using WAN side IP address.

turbowrx03 User is Offline

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07 Dec 2009 03:17 PM
Here's what im doing... In Godaddy: A Host mail points to (my WAN side IP address) MX Mail Exchange Priority 0 - mail.xxxxxx.com In Mail server: DNS servers are ones i have made for the server on the network connecting the computers to the internet. local host is mail.xxxxxx.com IP binding is set to the IP's for the internet not the local network. Anything else?

Steve Topilnycky User is Offline

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11 Dec 2009 04:35 PM
I think you have to have a DNS that can resolves your MX record. What is your domain name and I will see what I can dig up in testings.

- - - - - - - Regards, Steve Topilnycky Top Cat Computing http://www.topcatcomputing.com/

turbowrx03 User is Offline

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15 Dec 2009 09:18 AM
My domain is solardominho.com

Steve Topilnycky User is Offline

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15 Dec 2009 01:15 PM
I NSLOOKUP to first check your MX records then all of your records. Microsoft Windows [Version 6.1.7600] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\Users\spt1 Athena Ready>nslookup Default Server: destiny.tcc.dom Address: 192.168.1.14 > set type=mx > solardominho.com Server: destiny.tcc.dom Address: 192.168.1.14 Non-authoritative answer: solardominho.com MX preference = 0, mail exchanger = smtp.secureserver.net solardominho.com MX preference = 10, mail exchanger = mailstore1.secureserver.net solardominho.com MX preference = 0, mail exchanger = mail.secureserver.net solardominho.com nameserver = ns43.domaincontrol.com solardominho.com nameserver = ns44.domaincontrol.com smtp.secureserver.net internet address = 216.69.186.201 mailstore1.secureserver.net internet address = 216.69.186.201 ns43.domaincontrol.com internet address = 216.69.185.22 ns44.domaincontrol.com internet address = 208.109.255.22 > set type=all > solardominho.com Server: destiny.tcc.dom Address: 192.168.1.14 Non-authoritative answer: solardominho.com MX preference = 0, mail exchanger = mail.secureserver.net solardominho.com MX preference = 0, mail exchanger = smtp.secureserver.net solardominho.com MX preference = 10, mail exchanger = mailstore1.secureserver.net solardominho.com nameserver = ns44.domaincontrol.com solardominho.com nameserver = ns43.domaincontrol.com solardominho.com nameserver = ns43.domaincontrol.com solardominho.com nameserver = ns44.domaincontrol.com smtp.secureserver.net internet address = 216.69.186.201 mailstore1.secureserver.net internet address = 72.167.238.201 ns43.domaincontrol.com internet address = 216.69.185.22 ns44.domaincontrol.com internet address = 208.109.255.22 When I used telnet to connect to the IP address of that you posted from and no connection was made. The first is an assumption on my part is that your Posting IP address (which only Admins & Moderators can see) is the same IP address that your server is on. With that assumption, you need to ensure that you can connect to your server. I would start with the following: 1. There is no need for IP binding. You should use this only if you have multi-homed computer, computer with different network cards with different IP addresses, and you want your server to listen only on certain IP addresses, not on all of them. If you specify at least one IP binding, the server will listen on only that IP addresses. It will not see connections on other IP addresses, which also belong to you. If the list of IP binding is empty, then server will listen on all available IP addresses. 2. Use Telent from inside you network and see if you can make a connection. The syntax would be Telnet [IP Address without the brackets] [PORT], Here is an exmaple: C:\Users\spt1 Athena Ready>telnet 192.168.12.114 25 This is a sample result from my server on port 25 (SMTP) 220-eWall v3.0.217 + ArGoSoft Mail Server SMTP Module v.1.0.7.0 at Tue, 15 Dec 2 009 18:02:03 GMT 220-Sending unsolicited commercial or bulk e-mail to Top Cat Computing's computer network is prohibited. Other restrictions are found at http://www.topcatcomputing.com/antispam.aspx. 220 Effective immediately: Top Cat Computing will no longer accept connections from IP addresses which have no reverse-DNS (PTR record) assigned. 3. Once you have the above working, on your router, use port forwarding. Sent both ports 25 (SMTP) and 110 (POP3) to your server. (If you are using IMAP you need to forward that port also). 4.With our Mail server off, run port detective (http://www.portdective.com/) on the machine where ArGo is installed and see if there is anything else blocking the ports. Some ISP do block ports and that is a whole another issue. 5. You need to update your DNS record at your ISP so that MX record points to your IP address. As an alternative, you can also use TZO to handle your DNS for your site. It's easy to set up. I have included my affiliate link to TZO here: http://www.argostuff.com/affiliatec...aspx?aid=1 That should get up and running. Please let us know how things go.

- - - - - - - Regards, Steve Topilnycky Top Cat Computing http://www.topcatcomputing.com/

turbowrx03 User is Offline

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17 Dec 2009 09:43 AM
Ok, here's what i have done. I created a new domain called solmanor.com through godaddy, and I have done the following... A (Host) mail : 74.95.xxx.xx @ : 68.178.xxx.xxx (left that alone from godaddy) CNAMES pop : mail.solmanor.com imap : mail.solmanor.com smtp : mail.solmanor.com www : @ ftp : @ MX (Priority) 10 - (Host) mail - mail.solmanor.com Now in the server settings i have : DNS Servers 68.xx.xx.xx, 68.xx.xx.xx Local Host : mail.solmanor.com IP Binding - All Available And everything else is default. In Outlook i have: Incoming and outgoing mail servers set to mail.solmanor.com username is just username and not username@solmanor.com password is password I have Outgoing Server required authentication checked. With this i still get no email connection, no user connection. I'm now assuming it's something stupid i'm missing so dont make me feel too bad lol. Any thoughts?

Steve Topilnycky User is Offline

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17 Dec 2009 10:00 AM
Have you tried the telnet and Port Detective tests as I suggested. I tried to Telnet into your IP address and got no connection

- - - - - - - Regards, Steve Topilnycky Top Cat Computing http://www.topcatcomputing.com/

Steve Topilnycky User is Offline

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17 Dec 2009 10:03 AM
It will also take some time for the DNS information to works its way around all the DNS servers. That being said, I should be able to connect to your IP address via telnet. Make sure that your ISP is not blocking the Ports.

- - - - - - - Regards, Steve Topilnycky Top Cat Computing http://www.topcatcomputing.com/

turbowrx03 User is Offline

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17 Dec 2009 12:40 PM
Quick question, should i change the DNS in godaddy to my DNS ip's? Meaning changing the NS43.blahblah.net to my ip of 68.xx.xx.xx? Now, i used port detective and the ports are all blocked. SOB, sorry. In my Cisco ASA they are set to open. Ill let you know if that solves it. Thanks.

Steve Topilnycky User is Offline

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18 Dec 2009 08:50 AM
Just to confirm. The mail server was stopped when you ran Port Detective? If it was, and your router has those ports open and forwarding ports 25, 110 and 143 to the server where you have the Mail Server installed, and you have no other firewall in place, then the conclusion I can reach is that your ISP is blocking these ports. Changing your DNS will not make a difference if the ports are blocked.

- - - - - - - Regards, Steve Topilnycky Top Cat Computing http://www.topcatcomputing.com/

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