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relaying denied errors
Last Post 01 Mar 2012 11:57 AM by Steve Topilnycky. 11 Replies.
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electricpetUser is Offline
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30 Jan 2012 10:47 AM  
we get these relaying denied errors, even though as you can see we have a ptr and all other qualifications in place.  What is curious to me is that often the relaying denied error will come off of a yahoo or aol or some other server for a "real" domain name... can someone please explain what I am missing?  please see return info shown below.  In this instance I am sending an email to a gmail address but the relaying is taking place on an entirely different mail server??? 
 
 samzellis@gmail.com There was a fatal SMTP error. Fatal SMTP error when talking to defang13.it.ohio-state.edu.: 550 All recipients have been rejected by server Delivery History Follows: [DLVR 000074 30-01-12 10:12:23] Delivering item 17647 [DLVR 000074 30-01-12 10:12:23] Resolving MX records for domain gmail.com [DLVR 000074 30-01-12 10:12:24] Retrieved 12 MX records for domain gmail.com [DLVR 000074 30-01-12 10:12:24] Delivering mail to 1 recipient(s) at domain gmail.com using exchanger defang13.it.ohio-state.edu. [DLVR 000074 30-01-12 10:12:39] 220 defang13.it.ohio-state.edu ESMTP Sendmail 8.13.7/8.13.1; Mon, 30 Jan 2012 10:12:39 -0500 [DLVR 000074 30-01-12 10:12:39] EHLO mail.magneticsprings.com [DLVR 000074 30-01-12 10:12:40] 250-defang13.it.ohio-state.edu Hello mail.magneticsprings.com [66.192.33.226], pleased to meet you [DLVR 000074 30-01-12 10:12:40] 250-ENHANCEDSTATUSCODES [DLVR 000074 30-01-12 10:12:40] 250-PIPELINING [DLVR 000074 30-01-12 10:12:40] 250-8BITMIME [DLVR 000074 30-01-12 10:12:40] 250-SIZE 31457280 [DLVR 000074 30-01-12 10:12:40] 250-DSN [DLVR 000074 30-01-12 10:12:40] 250-ETRN [DLVR 000074 30-01-12 10:12:40] 250-DELIVERBY [DLVR 000074 30-01-12 10:12:40] 250 HELP [DLVR 000074 30-01-12 10:12:40] MAIL FROM: SIZE=11440 [DLVR 000074 30-01-12 10:12:40] 250 2.1.0 ... Sender ok [DLVR 000074 30-01-12 10:12:40] RCPT TO: [DLVR 000074 30-01-12 10:12:40] 550 5.7.1 ... Relaying denied [DLVR 000074 30-01-12 10:12:40] QUIT [DLVR 000074 30-01-12 10:12:40] 221 2.0.0 defang13.it.ohio-state.edu closing connection [DLVR 000074 30-01-12 10:12:40] Fatal error 550 All recipients have been rejected by server [DLVR 000074 30-01-12 10:12:40] Bouncing to sender using bounce address mailer-daemon@magneticsprings.com... 
 
 
Steve TopilnyckyUser is Offline
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02 Feb 2012 12:57 AM  
Hello Electricpet,

I started by doing a NSLOOKUP on gmailcom. to see what their MX record shows. This is what I got:

gmail.com MX preference = 30, mail exchanger = alt3.gmail-smtp-in.l.google.com
gmail.com MX preference = 10, mail exchanger = alt1.gmail-smtp-in.l.google.com
gmail.com MX preference = 40, mail exchanger = alt4.gmail-smtp-in.l.google.com
gmail.com MX preference = 20, mail exchanger = alt2.gmail-smtp-in.l.google.com
gmail.com MX preference = 5, mail exchanger = gmail-smtp-in.l.google.com

From the command prompt type the following:

NSLOOKUP
SET TYPE=MX
GMAIL.COM

You should get the results similar to what I have above. As you can see from my list ohio-state.edu is not in the list (which explains the bounce, as the message did not go where it was suppose to). I suggest running the maintenance (Options -> Utilities -> Maintenance -> Cleanup). This should clean up your database. I also suggest clearing your DNS cache as it my be corrupted. Do the following from the command line:

IPCONFIG /FLUSHDNS
NET STOP DNSCACHE
NET START DNSCACHE

Please let us know how you make out.
- - - - - - -
Regards,
Steve Topilnycky
Top Cat Computing
http://www.topcatcomputing.com/
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02 Feb 2012 09:12 AM  
fabulous!  just sent 380 emails and no rejects!  Thanks so much!
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02 Feb 2012 10:29 AM  
You're most welcome. I am glad my solution worked.
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Regards,
Steve Topilnycky
Top Cat Computing
http://www.topcatcomputing.com/
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29 Feb 2012 09:34 AM  
Hi Steve.... this issue is coming forth again... I usually send out (in bulk) about 200 emails at a time and I will get 5-10 rejects like the one I am copying here and the ones you saw before. As you can see mailserver has attempted to deliver the email to a server that is not remotely connected to the domain it is addressed to... should I just turn off dns caching all together? Thanks.

The message, sent by contact@magneticsprings.com, can not be delivered to following recipient(s):

bev@studiothink.net

There was a fatal SMTP error.

Fatal SMTP error when talking to mx1.parmacityschools.org.: 550 All recipients have been rejected by server

Delivery History Follows:

[DLVR 000298 29-02-12 08:56:41] Delivering item 21680
[DLVR 000298 29-02-12 08:56:41] Resolving MX records for domain studiothink.net
[DLVR 000298 29-02-12 08:56:41] Retrieved 1 MX records for domain studiothink.net
[DLVR 000298 29-02-12 08:56:41] Delivering mail to 1 recipient(s) at domain studiothink.net using exchanger mx1.parmacityschools.org.
[DLVR 000298 29-02-12 08:56:46] 220 MX1.parmacityschools.org ESMTP (f581c5cdbac23f6d7f536bd50b4c6f39)
[DLVR 000298 29-02-12 08:56:46] EHLO mail.magneticsprings.com
[DLVR 000298 29-02-12 08:56:46] 250-MX1.parmacityschools.org Hello mail.magneticsprings.com [66.192.33.226], pleased to meet you
[DLVR 000298 29-02-12 08:56:46] 250-PIPELINING
[DLVR 000298 29-02-12 08:56:46] 250-SIZE 100000000
[DLVR 000298 29-02-12 08:56:46] 250-8BITMIME
[DLVR 000298 29-02-12 08:56:46] 250 HELP
[DLVR 000298 29-02-12 08:56:46] MAIL FROM: SIZE=11426
[DLVR 000298 29-02-12 08:56:46] 250 Ok
[DLVR 000298 29-02-12 08:56:46] RCPT TO:
[DLVR 000298 29-02-12 08:56:46] 550 No such domain at this location (bev@studiothink.net)
[DLVR 000298 29-02-12 08:56:46] QUIT
[DLVR 000298 29-02-12 08:56:46] 221 Bye
[DLVR 000298 29-02-12 08:56:46] Fatal error 550 All recipients have been rejected by server
[DLVR 000298 29-02-12 08:56:46] Bouncing to sender using bounce address mailer-daemon@magneticsprings.com...
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29 Feb 2012 09:54 AM  
The DNS Cache is not in Argo its on your system. Some how it is becoming corrupted. Outside of the steps I provided previously, I am not sure how to go about fixing this issue on a permanent basis.
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Steve Topilnycky
Top Cat Computing
http://www.topcatcomputing.com/
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29 Feb 2012 09:59 AM  
I found this article (Google is my friend), http://blogs.computerworld.com/prot...nbsp;which may help.  I am not sure if your issue is local of with your ISP DNS server. I use my ISP and Googles DNS server for resolution.  Best bet is to do some searches on Google and see what you come up with that fits your issue.
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Regards,
Steve Topilnycky
Top Cat Computing
http://www.topcatcomputing.com/
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29 Feb 2012 06:22 PM  
ok... It finds the mx records for the domain but uses another exchanger to try to deliver the mail? Why? I do know that email had been delivered to the exchanger prior to this one... see below. Is the mail server not responsible for talking to the correct exchange?

Delivery History Follows:

[DLVR 000622 29-02-12 18:16:21] Delivering item 21972
[DLVR 000622 29-02-12 18:16:21] Resolving MX records for domain yahoo.com
[DLVR 000622 29-02-12 18:16:21] Retrieved 4 MX records for domain yahoo.com
[DLVR 000622 29-02-12 18:16:21] Delivering mail to 1 recipient(s) at domain yahoo.com using exchanger gsa.gov.s10a1.psmtp.com.
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01 Mar 2012 10:21 AM  
It sounds like the data being passed to Argo May be wrong. Do the following

From the command prompt type the following:

NSLOOKUP
SET TYPE=MX
YAHOO.COM

You should get a response like this:

Non-authoritative answer:
yahoo.com MX preference = 1, mail exchanger = mta7.am0.yahoodns.net
yahoo.com MX preference = 1, mail exchanger = mta5.am0.yahoodns.net
yahoo.com MX preference = 1, mail exchanger = mta6.am0.yahoodns.net

If it shows something different then there is an issue with your DNS cache.

Can you post the results to your NSLOOKUP.
- - - - - - -
Regards,
Steve Topilnycky
Top Cat Computing
http://www.topcatcomputing.com/
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01 Mar 2012 10:48 AM  
looks exactly like that....

I have turned off my system dns cache as I see no reason for it at this point... this server is only running argosoft mailserver. Ran 300 or so emails this AM and only 2 were rejected.... but this time 1 for non connect errors and 1 for the no relay issue.

Please note that the correct mx records are located but it appears the server never attempts to connect... it just falls back to a previous exchanger (one it has been to recently) to do its work. Or at least that is what it appears to my quite ignorant view of it....
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01 Mar 2012 10:48 AM  
looks exactly like that....

I have turned off my system dns cache as I see no reason for it at this point... this server is only running argosoft mailserver. Ran 300 or so emails this AM and only 2 were rejected.... but this time 1 for non connect errors and 1 for the no relay issue.

Please note that the correct mx records are located but it appears the server never attempts to connect... it just falls back to a previous exchanger (one it has been to recently) to do its work. Or at least that is what it appears to my quite ignorant view of it....
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01 Mar 2012 11:57 AM  
What version of ArGo .NET are you using? What OS and Service Pack? CPU / RAM. What else do you run on the server (Anti-virus, DNS, WEB Server, WINS, DHCP, FTP, NNTP, etc)?
- - - - - - -
Regards,
Steve Topilnycky
Top Cat Computing
http://www.topcatcomputing.com/
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