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Subject: ListServ Limits and Deletion issues
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cre8ive

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08-21-2008 10:13 AM  

Good day to everyone.

I have a client that is using the listserv for different departments within the organization. He manages the list via web admin interface. After creating the 10th group, he was unable to add users to it. It seems to have maxed out. What I have discovered is that the add button disappears from the table after so many lists. Is there a fix for this? The button should shift down as new users are added (seems like a coding issue, but I could be off) I can add users via the admin panel on the server, but he does not have access to the server (nor do I want to give him access).

Also, there is a list that was added with the wrong title/email address. I believe he created another duplicate, but now the list will not delete. Is there somewhere I can go to manually delete out this information?

ERROR MESSAGE (in web admin) - Error deleting list username@domain.com@domain.com (changed to fake info)

ERROR MESSAGE (on server) - System Error. Code 2. The system cannot find the file specified.

Thanks in advance for your help,

ECA

SteveT
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08-28-2008 11:40 PM  
ECA,
You can manually delete the list. Go to C:\Program Files\ArGo Software Design\Mail Server\_users\{domain Name} and find the [ListName].lst

The file system will only allow 1 file with the same name in the same folder. You can also view the contents of the file using notepad. Once deleted, run Maintenance from ArGo, this will rebuild all the indexes.

List Server: You say after the 10th Group. Do you mean the 10th List Name?

I created 11 Mailing Lists and 11 Distributions lists, neither had an issue with the ADD button. If this is another for section of the form that you are referring to, please advise. Are you using a customize web template?

Top Cat Computing BOINC Team StatsRegards,
Steve Topilnycky
Top Cat Computing
http://www.topcatcomputing.com
cre8ive

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08-29-2008 10:10 AM  
Thanks - I found the location and deleted the list.

The list name was my oversight. I had forgot to remove the limit on how many groups per domain... =)

Thanks for your response,

ECA
SteveT
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08-29-2008 11:19 AM  
ECA,

You're most welcome.

Top Cat Computing BOINC Team StatsRegards,
Steve Topilnycky
Top Cat Computing
http://www.topcatcomputing.com
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Forums > General Discussion Forums > ArGoSoft Mail Server > ListServ Limits and Deletion issues



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