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Forums > General Discussion Forums > ArGoSoft Mail Server
Subject: Logon Failure
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sicnezz

Posts: 27
Online: User is Offline
ArGoNuke Swabbie
ArGoNuke Swabbie
08-21-2008 3:30 AM  
hi,

since today i'm getting an "logon failure" error when trying to fetch emails - the system was previously running without problems and i didn't change anything.
my customers all report the same problem.

things i did which didnt help:
- restart argosoft mailserver (application + stop/start)
- run maintaineance
- re-install argosoft mailserver
- re-install ewall
- reboot server

the strange thing is - when checking logs the mailserver is busy with events and seems to work, but when i'm trying to connect my IP is not even listed.
i tried telnet and it worked .. :/
i'm pretty confused why using an email client it does NOT work.
any idea?

thanks,
tom
sicnezz

Posts: 27
Online: User is Offline
ArGoNuke Swabbie
ArGoNuke Swabbie
08-21-2008 4:50 AM  
i found out that sending works - i'm getting the "logon error" only when trying to check mails (with both thunderbird + outlook)
sicnezz

Posts: 27
Online: User is Offline
ArGoNuke Swabbie
ArGoNuke Swabbie
08-21-2008 5:00 AM  
here's the log:

21.08.2008 10:47:23 - Requested SMTP connection from xx.xxx.xxx.xxx [xx.xxx.xxx.xxx], ID=559
21.08.2008 10:47:23 - Exended logging
21.08.2008 10:47:23 - Setting msgSizeLimit 100
21.08.2008 10:47:23 - (   559) Inside of SMTP Processor...
21.08.2008 10:47:23 - (   559) Before MaintRunning
21.08.2008 10:47:23 - (   559) Before Country<>
21.08.2008 10:47:23 - (   559) Before Trusted:=
21.08.2008 10:47:23 - (   559) Before LockoutReject
21.08.2008 10:47:23 - (   559) Before IsBanned
21.08.2008 10:47:23 - (   559) Sending greeting...
21.08.2008 10:47:23 - (   559) 220 www.gugger.biz ArGoSoft Mail Server Pro for WinNT/2000/XP, Version 1.8 (1.8.9.5)
21.08.2008 10:47:23 - (   559)
21.08.2008 10:47:23 - (   559) Error: �] Connection reset by peer
21.08.2008 10:47:23 - SMTP connection with xx.xxx.xxx.xxx [xx.xxx.xxx.xxx] ended. ID=559
21.08.2008 10:47:23 - {   559} END SMTP
SteveT
Forum Administrator

Posts: 2583
Online: User is Offline
ArGoNuke Admiral
ArGoNuke Admiral
08-21-2008 9:53 AM  
Make sure that there has not been a change in your Port 110, i.e ISP blocking, or a Firewall.
Top Cat Computing BOINC Team StatsRegards,
Steve Topilnycky
Top Cat Computing
http://www.topcatcomputing.com
sicnezz

Posts: 27
Online: User is Offline
ArGoNuke Swabbie
ArGoNuke Swabbie
08-21-2008 9:58 AM  
steve,
i found out that it's really the port actually.
i changed it to 1100 now it works again.
the strange thing is - i didn't change anything at all on my server.
and even more strange - if it was the firewall it wouldnt work either with my new port 1100.
could it be someone kinda damaged the port 110 from outside?
how can i fix this? in case i keep 1100 i cant be sure if it gets messed up again in some time .. :/

thx,
tom
SteveT
Forum Administrator

Posts: 2583
Online: User is Offline
ArGoNuke Admiral
ArGoNuke Admiral
08-21-2008 10:21 AM  
Your ISP could block port 110.
Top Cat Computing BOINC Team StatsRegards,
Steve Topilnycky
Top Cat Computing
http://www.topcatcomputing.com
sicnezz

Posts: 27
Online: User is Offline
ArGoNuke Swabbie
ArGoNuke Swabbie
08-22-2008 4:18 AM  
hi steve,

thanks for your hint for port-detective - port 110 was actually blocked.
and i found out that it was the IIS email-server
for some reason it has activated itself and blocked port 110 - maybe due to windows update or something.

thanks a lot for your support!
tom
SteveT
Forum Administrator

Posts: 2583
Online: User is Offline
ArGoNuke Admiral
ArGoNuke Admiral
08-28-2008 11:13 PM  
You're most welcome.
Top Cat Computing BOINC Team StatsRegards,
Steve Topilnycky
Top Cat Computing
http://www.topcatcomputing.com
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Forums > General Discussion Forums > ArGoSoft Mail Server > Logon Failure


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